What you need

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How do I find my MPRN?

Your MPRN can be found at the top of your current electricity bill.

How do I find my GPRN?

Your GPRN can be found at the top of your current gas bill.

How do I take my meter readings?

For Electricity Meters

Read the numbers from left to right, ignoring any numbers in red. For example the reading for this meter is 23681.


For Gas Meters

Read the numbers from left to right, ignoring any numbers in red. For example the reading for this meter is 02179.

How do I find my BIC and IBAN

Your BIC (It’s the shorter code and stands for Bank Identifier Code) and IBAN (the longer one standing for International Bank Account Number) replace the old sort code and account number for identifying your banking details. The codes are available from your bank and will appear on statements and in your online account.


What is a BIC?

Your BIC (Bank Identifier Code) replaces the old sort code for identifying your banking details. This is the shorter of the two codes (the IBAN is a longer code) and will appear on statements and in your online account.


What is an IBAN?

Your IBAN (International Bank Account Number) replaces the old account number for identifying your banking details. This is the longer of the two codes (the BIC is a shorter code) and will appear on statements and in your online account.

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